IOS Information

Intensive Outreach Support

Broadstones Intensive Outreach Support (IOS) offers individually tailored programmes for pupils who, for a variety of reasons, are unable to engage with traditional education establishments. Pupils are usually referred by local authorities/schools – we offer our services to pupils with ECHP’s. We offer pupils tutoring and mentoring support, and can also refer pupils to our vocational alternative provision at the Vale (please see Broadstones website for more details.) Our aim is to reintroduce pupils to education, by building confidence and developing their key interests and independence.

One to One Tutoring Sessions

An appropriate tutor is matched to the needs of the individual pupil, depending on their interests and level of ability. We have tutors from a wide variety of backgrounds who can teach from basic Entry Level skills up to GCSE Level. Tutoring is normally done in local libraries (in exceptional circumstances home tutoring can be considered.) Mentoring is done in the local community (depending on pupil need.) All Broadstones IOS tutors are DBS checked and have the relevant experience and qualifications needed to work successfully with complex pupils.

Online Live Tutoring Sessions

We also offer an online tutoring provision via the Google Classroom platform. This allows tutors to interact with pupils through a live classroom via a computer camera link. Pupils will be able to produce course work and interact with tutors throughout the session, in a safe controlled environment. This is highly effective for pupils with social anxiety, or who are unable to leave their
home due to illness or phobias. Please see the demonstration video, under facilities tab, for more information about our online Tutoring provision.

Programme Delivery

Once IOS support has been agreed with the LA/family/carers/pupil- an initial home visit is arranged by IOS Managers to discuss the support package. This is always flexible and can be adapted to suit a pupils needs. There is a clear reporting/communication schedule which includes:

  • Daily attendance reporting
  • Incidents/safeguarding procedures
  • Progress reports
  • Referral paperwork
  • Regular meetings with the designated personnel to discuss progress and to review the programmes development
  • Key targets, individual projects and expected outcomes will be agreed with the contact before the start of the programme, this can then be reviewed at the agreed review meetings to establish progress and achievement.
  • Partnership working: Outreach Managers will develop links with appropriate services for the pupil/family e.g. SEND, CAMHS, HYMS, Services for Young People, Social Services etc.

Access to qualifications (where appropriate) from Functional Entry Level – Level 2 up
to GCSE Level is available for pupils accessing IOS.

IOS is fully supportive, helping pupils to progress to engage with appropriate education e.g. mainstream or specialist provision. For some pupils, IOS can be an alternative form of education on it’s own- it is a flexible programme of support.
If you are interested in IOS or would like further information, please contact IOS Management Sue Hastings or Edward Gibbins at or

Parent/carer comments on Broadstones Outreach Support:

‘‘Our child’s confidence has increased massively, and their mental health has completely transformed since starting the Outreach sessions’

‘Outreach staff are brilliant Caring genuine and down to earth’

‘Every child deserves to be with other children and learn and have a childhood outreach made this happen for my child’

Staff are open, honest, and transparent with my child… they afford him a huge amount of respect, and this is reciprocated’